POLICIES


Our policies are outlined here. We are happy to clarify and answer any questions or doubts you may have. Contact us at info@pokeymomshedgehogs.com with any questions.

Terms & Conditions

Breeding & Pedigrees

Unless sold to a USDA licensed or otherwise approved-by-us breeder, our hedgehogs are sold as pets only and breeding is prohibited. Hedgehogs are quite difficult to breed; they require a specific set of conditions to be successful and, even then, death of some or all the babies and/or mother is a very real possibility. Too many inexperienced breeders cause serious harm or even death to their pet by trying to breed them. It's just not worth it. Pedigrees will be provided to approved breeders but will not be released to pet only adoptions.

Sales

Hedgehog prices range from $200.00 to $300.00 depending on colors and markings. Occasionally, we have older hedgehogs available for adoption. The full purchase price of the hedgehog must be received prior to or at the time of your scheduled pick up. Your deposit counts toward the purchase price of your hedgehog. We accept cash payments, debit or credit cards, and payments through PayPal. No checks are accepted.

Waiting Lists

If there are no babies available at this time, or you would like a specific color or pattern, click here to be placed on our Waiting List. You can also provide a non-refundable deposit (see below) to be advanced to the Priority Waiting List, which means we will contact you (in the order you appear on the list) to select your baby hedgehog from new litters before they are made available to anyone else! You literally get the "pick of the litter."

Deposits

We, like you, hate high pressure "buy-it-now-before-its-gone" sales tactics, and by no means do we want you to rush into any decisions, especially one that involves one of our beloved hedgies. However, we cannot guarantee the availability of any hedgehog without a deposit; we receive deposits to reserve available babies very quickly. We encourage you to place a deposit if you would like to reserve an available baby.

Cage & Accessories

We offer cages and all accessories you will need at very affordable prices, usually cheaper than the pet stores. Click here to see a detailed list and pictures of our package. If you don't purchase your supplies from us, we ask that you talk to us about your habitat and accessories to ensure that you will have the appropriate environment for your hedgehog.

Appointments & Visits

All visits and pick ups are by appointment only. We raise our hedgehogs in our home, and we request that our customers respect our time and privacy. We encourage you to arrange a time to come meet our available babies before you make your selection, or if you just want to come meet our hedgehogs and determine if a hedgehog would be a good pet for you. Please contact us to schedule a visit at info@pokeymomshedgehogs.com, or text/call us at (320) 22POKEY / (320) 227-6539. We always have adult (and usually "toddler") hedgehogs which enjoy being held and entertaining company.

Pick Up

The "ready to go home" dates listed with the available hedgehogs are when the baby is 7 weeks old and estimated to be fully weaned and ready to go to his or her forever home. If we determine that your reserved hedgehog needs to stay with the mother for extra weaning time, you will be promptly notified. We understand that you may be unable to pick up your hedgehog within the required time frame. If the hedgehog has been fully paid for in advance, we are willing to extend the date for your scheduled pick up one more week. After that time, the hedgehog will be offered as available to others and the purchase price applied towards a future hedgehog.

Any hedgehog not paid-in-full and not picked up at the scheduled time without advance notice will be deemed unwanted and will be offered as available to others and the deposit will be forfeited. Advance notice to reschedule or cancel a pick up must be made at least 24 hours prior to the scheduled time. Only then can the deposit be used to retain the hedgehog for pick up at a later date or be used to purchase another hedgehog at a future time. If a second hedgehog is reserved and the pick up is again canceled, the deposit and any payments made will be forfeited. Another hedgehog must be purchased within 12 months of the date of the deposit or the deposit and any payments made will be forfeited.

Shipping

We offer air shipping via United Cargo PetSafe to the nearest major airport in the United States. Currently, we are unable to ship hedgehogs to any other countries (though we are working on being able to ship to Canada soon). Also, please note that hedgehogs are illegal in some states and/or municipalities. Click here for details. We will not ship to anyone living in illegal-to-own areas.

Costs can vary depending on location. The typical cost of shipping is approximately $150.00, which includes the shipping container, bedding with heat packs if necessary, food, water, transportation to Northwest Arkansas Regional Airport, and the cost charged by United Cargo PetSafe to safely ship the hedgehog. We are sometimes able to combine several hedgehogs into one container, depending on age and gender. Contact us if you would like to discuss combined shipping. Sometimes we have other hedgehogs being shipped to the same place and we can discuss a discount for combined shipping. If a veterinary health certificate is necessary or desired, please inform us at least 7 days before the scheduled flight. There will be an additional charge of $60.00 per hedgehog for veterinary health certificates.

Color & Quilling

Color is not guaranteed to remain the same, as hedgehogs can change in colors during quilling, sometimes significantly. Though uncommon, we have had hedgehogs which were quite dark before quilling become very light when their "adult" quills came in. A hedgehog will go through several "quillings" in its lifetime. Quilling is when their smaller quills fall out and are replaced by larger quills. Quilling is similar to a human child losing their baby teeth and having adult teeth come in. During the quilling time, hedgehogs can become cranky, huff and pop when they never did before, and sometimes just be downright unpleasant. Despite this, they still need to be handled during this time so they can recognize your smell and continue to bond with you.

Health Warranty

We are a USDA licensed breeder (#87-A-0048). One of the requirements of our licensure is to have a licensed veterinarian available for routine consultations and regular site visits. We can provide a certificate of heath from our veterinarian for an additional $60.00. We check our pedigrees for inbreeding, history of WHS, and genetic compatibility. We only breed appropriate pairs of hedgehogs, giving us, and you, the least chance of genetic disease. Despite all our efforts, diseases can spontaneously develop. For example, even though your parents, grandparents, and great grandparents never had cancer, it is (sadly) possible you may suffer from cancer. Hedgehogs are no different.

All of our hedgehogs come with a health warranty, which includes:

Please understand that this warranty does not cover things like mite infestations, upper respiratory infections, gastrointestinal infections, etc., unless, during the initial visit with a licensed veterinarian, it is determined that the hedgehog had said infestation or infection at the time of sale. If it is determined that the hedgehog was sold with an infestation or infection, Pokey Moms will cover the reasonable cost to treat the infestation or infection.

To obtain a replacement hedgehog under the health warranty, the buyer must provide a necropsy report from a licensed veterinarian if the hedgehog has died, or a signed statement from a licensed veterinarian detailing the cancer and/or congenital defect. There must be medical proof of a problem (x-ray, blood test, etc); the warranty will not be honored based upon assumption. All claims will be verified with the licensed veterinarian issuing the determination. All veterinary costs, medicine costs, cremation costs, necropsy report costs, or any other associated costs are the responsibility of the buyer. The health warranty does not cover these costs, nor does it entitle the buyer to a refund of purchase price of the hedgehog and/or any accessories. The health warranty entitles the original purchaser to a replacement hedgehog of their choice of equal or lesser value. If the buyer is entitled to a replacement hedgehog and none are available, the buyer will be placed at the top of our Priority Waiting List.

Refusal to Sell & Resale

Pokey Moms reserves the right to refuse a sale for any reason, at any time, and on any animal, up until the time the Bill of Sale/Transfer is signed. Pokey Moms also reserves the right to retain any reserved animal for any reason. If we choose to cancel a sale or reservation, any deposit and payments paid will be refunded. As stated above, if the buyer chooses to cancel a sale, deposits are non-refundable. Typically cancellations are done if we suspect the purchaser of a pet only hedgehog will violate our breeding policy, if we discover the purchaser is under 18 years old and/or does not have parental permission to acquire a pet, or we feel that the buyer is otherwise being dishonest or disingenious with us.

In the event the buyer chooses to sell a Pokey Moms bred hedgehog in the future, Pokey Moms requests first right of refusal.

All sales are final.

Placing a deposit to reserve and/or purchasing a hedgehog from us, and/or being added to any of our waiting lists implies acceptance of these terms and conditions.